What is a cookie? A cookie is a file that is downloaded to your computer or other device when you access certain web pages, collecting information about your browsing activity on those pages. In some cases, cookies are necessary to facilitate navigation and allow the storage and retrieval of information about a user’s browsing habits or their device. Depending on the information they contain and how the device is used, cookies may be used to recognize the user.

Identification of cookies used

• First-party cookies: These are sent to the user’s device from a server or domain managed by the website publisher and used to provide the requested service.
• Third-party cookies: These are sent to the user’s device from a server or domain not managed by the publisher, but by another entity that processes the data collected through cookies.
• Session cookies: These collect and store data while the user accesses a web page.
• Persistent cookies: These store data on the device so it can be accessed and processed for a period defined by the cookie owner — from a few minutes to several years.
• Technical cookies: These allow the user to navigate a website, platform, or application and use the various options or services available.
• Personalization cookies: These allow the user to access the service with some predefined general characteristics based on criteria on the user’s device, such as language, browser type, regional settings, etc.
• Analytics cookies: These allow the cookie owner to monitor and analyze user behavior on linked websites. The information collected is used to measure website activity and create user browsing profiles to improve the service.

A table on the website www.engie.pt presents the cookies used and their purposes.

Disabling cookies Users can allow, block, or delete cookies installed on their device by configuring the settings of the browser installed on their computer. Please read your browser’s help section to learn how to activate “private mode” or unblock specific cookies.

• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings For more information, consult Microsoft support or your browser’s Help section.
• Firefox: Tools -> Options -> Privacy -> History -> Custom Settings For more information, consult Mozilla support or your browser’s Help section.
• Chrome: Settings -> Show advanced options -> Privacy -> Content settings For more information, consult Google Help Center or your browser’s Help section.
• Safari: Preferences -> Security For more information, consult Apple support or your browser’s Help section.

Disabling or deleting Google Analytics cookies If you accept the use of Google Analytics cookies, you can later uninstall them via your browser settings as described above, or by installing the Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout?hl=pt

Please note that deleting personalization cookies will require you to update your preferences each time you start a session on our site or use a different device, profile, computer, or browser. This deletion may also prevent some features from functioning properly.

Social media buttons We use social media buttons to allow users to share web pages or mark them as favorites. These buttons link to external social media websites, which may record information about your online activity, including on our website. You should review the terms of use and privacy policies of these websites to understand how they use your information and how to delete it.

External web services We sometimes use external web services to display content within our web pages, such as images or videos. Like social media buttons, we cannot prevent these external websites or domains from collecting information about how you interact with embedded content.

ENGIE emphasizes that the variety of cookies appearing on this website may not be directly managed or maintained by ENGIE, and regular reviews are conducted to adapt its cookie policy.

ENGIE accepts no responsibility for legal or technical issues caused by the USER’s failure to follow the recommendations provided. This communication is intended for user awareness and use, and should not be used for any other purpose.

ENGIE is not responsible for the content or accuracy of third-party privacy policies included in this cookie policy.

If you have any questions regarding this cookie policy, please contact us at: protecao.dados@engie.com